Terms & Conditions
Please read the terms & conditions below carefully.
The “Venue” is Little Orchard Co.
The “Client” refers to the person, firm or corporation booking an event or hiring the Venue.
“Terms” means these Terms and Conditions.
“Booking” refers to the services agreed between the Venue and Client.
2. CONDITIONS OF BOOKING & HIRE
All quotes are valid for (seven) days from the date quote was provided. After this, a new quote will be issued and any special offers or discounts may be forfeited at the venues discretion
Bookings are only confirmed when payment has been received, terms and conditions have been signed and a confirmation email sent to the client.
The client acknowledges responsibility for the equipment and is liable for any damage.
2 hours is allowed for each event. If required Please book a larger time allowance in advance to avoid disappointment. Booking times cannot be extended on the day of the event.
A non-refundable deposit of 50% (fifty percent) is required for all styling and coordination, catering, floristry and picnic services to secure the date/ booking.
Remaining balance must be paid 2 (two) weeks prior to the event.
By making payment you are agreeing to the terms and agree to pay the Venue the fee specified for the services for the stated period including any applicable GST, stamp duties, penalties, levies or freight and other charges relevant to this agreement.
Payment must be made by credit card or bank transfer.
Credit card security details must be provided at the time of order placement. A booking will not be confirmed until and unless credit card security details are endorsed and supplied to the venue. No payment will be taken from the given credit card unless damage is made to items or property
All events booked less than 1 (one) week prior to the booking date require full payment to confirm the booking.
All prices of Little Orchard Co services are in Australian Dollars (AUD).
The Client may cancel a booking but may forfeit any fees paid as follows:
If booking is cancelled 2 (two) or more weeks before the event date, Little Orchard Co will make a full refund of any booking fees paid minus the 50% (fifty percent) deposit paid;
Bookings cancelled within 2 (two) weeks of the event date will forfeit 100% (one hundred percent) of the total booking fees.
Little Orchard Co has full right to charge the client full fees for services that occurred or were purchased for the event (ie. furniture hire, balloons/ specific decor items, catering) before the cancellation.
In the event of bad weather, a marquee/canopy can be set up at the clients added expense. Alternative plans or rescheduling should occur 4 days prior to the booking so no extra costs are incurred. Bookings which are paid in full that require cancelation due to bad/severe weather, where practicable, will be re-scheduled within a 3 month period. Additional costs for all the perishable items e.g. flowers, food etc. will be incurred if cancelled less than 48 hours prior to the event. Rescheduled dates are subject to availability.
5. DAMAGE & DISRUPTION
The Client is responsible for the equipment from the time of set up until all guests vacate the property and shall pay for all equipment damage or loss however caused during that period. Damage including:
Improper use of equipment;
Damage due to disappearance of the equipment;
Damage to, or loss of, the equipment from any unknown cause.
Cigarette burns on any furniture or décor items.
Red wine spillages or stains on any furniture or décor items.
Any person signing the documents on behalf of the Client hereby agrees that he or she has the authority of the Client to make this agreement on the Client’s behalf and has the Clients permission to bind the Client to this agreement and hereby compensate the venue against all losses and cost incurred by the venue arising out of the person signing this agreement failing to have such power and/or authority.
Where the Client is more than one person liability shall be joint.
By making a booking through confirming a quote via signature, deposit payment or remittance of funds, the client acknowledges and agrees to the Venue Terms and Conditions.
It is the Client’s responsibility to check that all items listed on their invoice are correct and to notify the Venue of any errors prior to final payment. The venue takes no responsibility for errors which occur as a result of a failure to do so.
In the case that a bond has not been paid, or the damages exceeds the amount of bond paid, Little Orchard Co reserves the right to recover additional costs to cover damage by any and all means necessary.
No candles or fires are to be lit on the property.
Music volume must be kept to a minimum. Little Orchard Co reserves the right to ask guests to leave if their behaviour is unsafe or disruptive to other guests.
Parking outside of the designated areas (including driveways) may result in your car getting towed at your own cost.
No furniture, equipment or vegetation must be removed with out prior approval from Little Orchard Co. if given permission all furniture and equipment must be returned to the same position prior to the event. Furniture and equipment must not be moved off the venue grounds.
All items brought onto the grounds when hiring the venue must be taken away immediately after the event. Any items left on the grounds including waste may incur a disposal fee.
a) For the purpose of this clause, “Disaster” means an event or circumstance beyond the reasonable control of a party, including, but not limited to, acts of God, war, rain, hail, wind, fire, explosion, civil disobedience, legislation not in force at the date of this agreement or labour disputes. Neither Little Orchard Co nor the Client will breach this agreement and each party will not be liable to the other party for delay or failure to perform its obligation under this agreement due to a disaster. Little Orchard Co may give written notice to the Client, giving full particulars of such disaster.
The venue logo or photographs of the venue must not be used in any promotional or advertisement material for any event with out prior consent from Little Orchard Co.
Little Orchard Co has the right to all photos taken at the venue for advertising purposes.
Any signage on the grounds must be pre approved. Signs must be removed immediately after the event.
a) These terms and conditions are governed by the Laws of Western Australia and the Client and the Owner submit to the jurisdiction of the courts of that State.